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FAQ | FREQUENT QUESTIONS

WE SOLVE ALL YOUR QUESTIONS

FAQ | Frequently asked questions AND USEFUL INFO

The check-in and check-out times, the advantages of booking through our official website, our breakfasts served daily and based on natural products from the area… We want you to be able to organize with all the information the days you spend staying at El Trasmerano Inn discovering the charm of our inn and the magic of La Trasmiera, the region in which we are located. Therefore, on this page we resolve all the most frequent questions that our clients usually have about our facilities and services.

INFORMATION ON SCHEDULES
What are the check-in and check-out times at the inn?
Check-in time is between 2:00 p.m. and 8:00 p.m. If you are going to arrive later than this time, you must notify us before 8:00 p.m. to check-in online and thus be able to send you the information to access the inn and your room. Check-out time: 8:00 a.m. to 12:00 p.m.

What are the breakfast times?
From June 17 to September 17 (both included), and long weekends, the hours are from 8:30 a.m. to 10:00 a.m. The rest of the year, from 9:00 a.m. to 10:30 a.m.

INFORMATION DISCOUNTS AND ADVANTAGES ON THE WEBSITE
Is the best price guaranteed when booking through the website?
Yes, on the web you will always find the lowest price compared to other agencies and websites. To guarantee this, if you find it cheaper, with the same conditions, we will keep you the best price and return the difference.

Is it safe to book online?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.

Are there discounts and advantages for booking through the website?
Yes, we always offer a better price when booking direct than with other agencies. Apart from this, we have types of rates, offers and experiences that are only for sale through our website.

INFORMATION ON DISTANCES TO POINTS OF INTEREST
What are the distances to the main towns and cities?
The inn is located between Santoña and Noja.

Santoña 5 km, Berria beach 2.5 km. Noja 5 km, Helgueras beach 2.50 km
Island 7 km, Ajo Lighthouse 13 km, Laredo 17 km, Castro Urdiales 40 km, Cabarceno Natural Park 35 km, Santander 40 km, Lierganes 34 km,

And a little further away, but also close, we have: Santilla del Mar 45 minutes by car, Cuevas del Soplao 60 minutes away. more or less, San vicente de la Barquera 60 min., Vega de Pas 30 min., Barcena Mayor 50 min., Liebana 90 min., Bilbao 65 min.,…

INFORMATION ABOUT CANCELLATION POLICIES
What cancellation policies do they have for reservations through the website?
Through the website we always offer more flexible cancellation policies than on other channels.
Reservations can be canceled without charges, up to 7 days before the arrival date, with less than 7 days to the arrival date they will incur the charge of the total advance of the reservation.

Book your experience with the best price and take advantage of the advantages and discounts on our official website

now that you have all the information, discover the four types of room that we offer and choose the one that best suits you